Refunds & Returns Policy

As a result of the perishable nature of our products we do not take any returns and are final sale.

You may cancel your order at 11:59pm the day before your order is baked for a full refund back to the original payment method.

To initiate a cancellation of an order you may do so by emailing info@sarahscookiejar.ca before the cut off time above. 

If for any reason you are unhappy with your cookies, please contact us immediately or email us at info@sarahscookiejar.ca with your order number and details.

We will do everything we can to make it right.